Enterprise AI That Delivers Measurable Results
UnifyMax combines 25 years of industry expertise with cutting-edge AI to deliver seamless, intelligent customer experiences across telecom, banking, and retail sectors.
Transformation Impact
Reduction in Agent Error
Queries Self Served
Average Annual Savings
Enterprise Clients
One system. Many interactions. Real business outcomes.
UnifyMax synchronizes sales, support, digital, video, and physical touchpoints - turning every interaction into a driver of real business outcomes: revenue growth, higher customer lifetime value, and repeat purchases.
AI-led Transformation Architecture to Deliver Real Business Outcomes​
Engagement
MaxAI + Phygitalmax
Human Workforce
AI Workforce
Knowledge
Management
KnowMax
Knowledge Management
Decision Trees, Picture Guides, FAQs, Gen-AI Search
Learning Management
Learning Paths, Gamification
Quality Management
Evaluations, Sentiment Analysis, Rule Builder
Content PS
Knowledge, Learning
Performance
Management
LeapMax + WorkMax
Productivity Management
App & Web Usage, Productivity Stats, Agent Activity
Infosec Management
Device Kiosk Mode, Content Protection, Leap OS Personal & Official, Restrict usage
Compliance Management
Profanity Filter, Screen Recorder, AI based SOP compliance
Moving Physical to
Digital Management
DeviceMax
Business Efficiency
Revenue Enhancement, People Management, Pilferage Control
Sustainability
Energy Efficiency, Wastage Control, Reduced Carbon Footprint
Safety & Security
CCTV Surveillance, Intrusion Alarm System, Fire Alarm System, Access Control
Video Analytics
Video Analytics, Edge or on-cloud analytics, Cloud Video Storage
MAX-AI Suite
AI - Agents
Conversational Chat Bots
Video Bots
Content Generation
Wall-Gardened LLMs
Touch Points
Assisted
Digital
Physical
AI
Use Cases
D2C Acquisition
LTV Management
Enterprise
Integrations
Most businesses operate with disconnected tools:
Knowledge lives in one place, agents work in another
AI runs in isolation, performance is measured too late
The result? Lost opportunities, inconsistent engagement, and growth that doesn't compound.
Great CX is no longer about tools. It's orchestrated through a single, intelligent system that eliminates silos.
UnifyMax Techstack
Four integrated capabilities that transform customer engagement into business growth
Knowledge becomes a growth asset
Sales and support teams learn continuously. What works gets amplified. What doesn't gets fixed automatically, so every interaction improves the next one.
Engagement becomes intelligent
Human teams and AI agents work together across assisted, digital, video, and physical channels to convert, retain, and grow customers.
Performance protects profitability
Productivity, security, and compliance are built in, ensuring growth scales without leakage or risk.
Physical data points fuel digital decisions
Real-world interactions and environments feed intelligence back into the system, closing the loop between experience and outcome.
Accelerating D2C Growth
UnifyMax optimizes the entire customer lifecycle from acquisition to lifetime value.
How UnifyMax Drives D2C Growth
Converts high-intent website visitors in real time
Creates phygital, trust-led buying experiences at scale
Unifies sales, support, and advisory into one CX system
Builds a long-term engagement channel beyond the first purchase
Because when systems work in isolation, outcomes stay fragmented.
When they work together, growth becomes inevitable.
This directly impacts your topline.
If customer engagement doesn't increase revenue or lifetime value, it doesn't matter.
UnifyMax is built for commercial outcomes, not vanity CX metrics.
Overall Revenue
Total revenue generated across all channels
Increase in Conversion Rate in 6 Months
Growth multiplier in conversion performance
Cart/dropout Conversions Achieved
Successfully recovered abandoned cart conversions
Three Ways UnifyMax Drives Revenue Growth
Every feature, every integration, every AI model is designed to move one of these three commercial levers.
Sell More
AI-powered engagement identifies upsell opportunities and accelerates deal closure across every customer touchpoint.
Retain More
Predictive intelligence detects at-risk customers before they churn, enabling proactive retention strategies that work.
Grow Value Per Customer
Coordinated interactions across channels compound over time, turning one-time buyers into high-value, loyal advocates.
Trusted by Industry Leaders
Certified, recognized, and proven at enterprise scale
Proven Transformation Outcomes
Real results from enterprise leaders who transformed with UnifyMax
European Telecom Group
High customer churn due to poor support experience and network issues
Implemented KnowMax + DeviceMax for intelligent support and proactive device management
"UnifyMax transformed our customer support from reactive to proactive. The AI-powered insights helped us prevent issues before customers even noticed them."
Large ISP/Broadband provider
Fragmented customer experience across digital and physical channels
Deployed PhygitalMax + LeapMax for unified omnichannel experience and process automation
"The seamless integration between our branches and digital platforms has revolutionized how we serve customers. Our NPS scores have never been higher."
Ready to Transform Your Customer Engagement?
Join 100+ enterprise leaders who have already transformed their customer experience with UnifyMax's AI-powered platform.